About Us
Serenity Helpline CIC offers a range of services designed to support the mental well-being of the Somali community.
About Serenity Helpline CIC
Serenity Helpline CIC began on the 28th of June 2024 and is dedicated to providing immediate support to individuals experiencing mental health challenges within the Somali community.
Through our confidential phone and online platforms, we offer counselling and referrals to local services, ensuring that those in need receive the help they deserve.
Our mission extends beyond direct assistance; we actively conduct public awareness campaigns to educate the community, reduce stigma, and encourage open conversations about mental health.
At Serenity Helpline CIC, we are committed to guiding people toward the resources and support they need to achieve mental well-being.
Our Objectives
1. Raise Public Awareness:
- Objective: Increase understanding of mental health issues through community outreach, educational campaigns, and public events.
- Outcome: Encourage early intervention, reduce stigma, and promote mental wellness in the community.
2. Provide Accessible Resources:
- Objective: Offer accessible and affordable mental health services, including counselling, therapy, and support groups.
- Outcome: Ensure that individuals from all backgrounds have access to the mental health care they need.
3. Support Emotional Well-being:
- Objective: Develop and provide programs that support emotional resilience, coping strategies, and stress management.
- Outcome: Help individuals manage mental health challenges effectively, improving their quality of life.
4. Encourage Professional Help-Seeking:
- Objective: Educate the public on the importance of seeking professional mental health support when needed.
- Outcome: Reduce barriers to accessing care, such as fear, stigma, and lack of information.
Our Aims
1. Community Engagement: Aim to engage with the community through workshops, seminars, and support groups that foster an open dialogue about mental health issues.
2. Empowerment: Aim to empower individuals to take control of their mental health challenges by providing them with the tools, resources, and support they need.
3. Reduction of Stigma: Aim to combat the stigma surrounding mental health by normalising conversations and educating the public on the realities of mental illness.
4. Holistic Care: Aim to offer a holistic approach to mental health care that addresses the emotional, psychological, and social aspects of well-being.
Call our helpline
Serenity Helpline CIC offers confidential, compassionate calls, providing the support of a trusted friend. Our qualified experts are dedicated to your mental health rights and fully comply with GDPR.
We specialise in addressing mental health challenges related to cultural, language, and post-conflict experiences.
With many team members having lived experiences of abuse and mental health issues, we offer empathetic, culturally sensitive support to guide you on your mental health journey with care and expertise.